1. Select the white OneDrive cloud icon in the notification area, at the far right of the taskbar.
    Notes:
    • If you see a gray OneDrive cloud icon (instead of a white one), click the gray cloud and sign in to OneDrive with the same email address you used for OneDrive on your Windows 7 PC.
    • You might need to click the Show hidden icons arrow next to the notification area to see the OneDrive icon. If the icon doesn't appear in the notification area, OneDrive might not be running. Select Start, type OneDrive in the search box, and then select OneDrive in the search results.
  2. Select More > Settings.
  3. In OneDrive Settings, select Backup > Manage backup.
  4. In the Back up your folders dialog box, make sure the folders that you want to back up are selected.
  5. Select Start backup.
  6. You can close the dialog box while your files sync to OneDrive. Or, to watch your files sync, select View upload progress. If you already closed the dialog box, select the cloud in the notification area to open the OneDrive activity center.

OneDrive has a feature called Files On-Demand that lets you browse your OneDrive files in File Explorer without actually downloading them to your PC. If you want to make sure that a file or folder is available on your device even when you're working offline, right-click it and select Always keep on this device. Learn about Files On-Demand.

Need more help?

Get online help
See more support pages for OneDrive and OneDrive for Business.
For the OneDrive mobile app, see Troubleshoot OneDrive mobile app problems.
Email support
If you still need help, shake your mobile device while you're in the OneDrive app or email the OneDrive support team. To contact OneDrive for Business support from your PC or Mac, select the OneDrive icon in the notification area or menu bar, then select More > Send feedback > I don't like something.
OneDrive for Business Admins can also view the OneDrive for Business Tech Community, Help for OneDrive for Business Admins, or contact Office 365 for business support.
Tips
Letting us know your location may help us resolve your issue more quickly.
All fixed? If you contacted us and OneDrive starts working again, please let us know by replying to the email we sent you.